How can we help?

Orders leave us within 2 working days, and we email you when yours is dispatched. You can look it up at any time with your order number and the email you ordered with.

Standard UK delivery is £4.00, or free on orders over £60. Express is £5.00, or £1.00 on orders over £60. We deliver to UK addresses only.

Check your spam or promotions folder first. If it is not there, send us a message below with the email address you ordered with, and we will check the order for you.

Send us a message straight away with your order number and what needs to change. Orders leave us within 2 working days, so the sooner we hear, the better the chance we can change it before it goes.

Message us within 30 days of delivery with your order number, the items and why. We confirm whether the return is eligible and give you the return address. Please do not post anything back before we reply.

Once your return reaches us and has been checked, we refund your original payment method. It usually clears within 5 to 10 working days, depending on your bank.

You do on change of mind and unwanted returns, and please use a tracked service: we cannot refund items that do not arrive. If something arrived damaged, faulty or not as described, we cover the return postage where required.

No. Sealed product has to come back still sealed: once a booster box, pack or tin has been opened, we cannot take it back, because the contents cannot be verified.

No, there is no restocking fee. Original delivery is refunded only when the return is down to our error, a fault, or damage in transit.

Sorry about that. Tell us as soon as you can and we will put it right: we replace the item where stock allows, and refund you in full if we cannot. Keep the courier packaging until it is settled, and we will ask for photos of the item and the packaging when we reply.

Contact us first, before sending anything back. We arrange a return or a replacement, and cover the return postage where required.

Pre-orders are allocated to you specifically, often months before release, so we cannot usually cancel one once it has been placed. If the publisher delays or cancels a release, we contact you and refund in full.

It ships on or around release day, once stock reaches us. The release date is on the product page. Anything else in the same order ships with it, once the pre-order arrives.

When you place it. You pay now, and your copy is locked in.

Yes. Once it has been delivered it has the same 30 day return window as everything else we sell, and unwanted returns still need you to cover the return postage.

Tap the bell on the product and it goes on your watchlist: we tell you when it is back in stock, drops in price or opens for pre-order. We cannot always say if or when stock will return.

Tell us the card, the set and its number below, and we will let you know if we can help.

Tap the bell on any product. We track it for back in stock, price drops and pre-orders going live, and flag it on your watchlist. Connect Discord and we message you privately too.

Alerts only reach you while you are in our server and your Discord privacy settings allow messages from server members. If both are right and alerts still do not arrive, tell us below.

We trade at card shows. Next: Norwich Card Show, Sunday 18 October, The Forum, Norwich, 10:00 to 16:00.

Sign in with your email address: we send you a one-time code, so there is no password to remember.

To process your orders and reply to you. Our privacy policy explains what we keep, why, and how to ask us to remove it.