Overview
Lockett Labs operates this website and provides all services, products and content available through it.
By using our website or placing an order, you agree to our policies, terms and conditions.
Personal information
We may collect information including your:
- Name and contact details
- Billing and delivery address
- Email address and phone number
- Order and transaction information
Payments and security
Payment information is processed securely through Shopify and associated payment providers.
Credit card information is encrypted during transfer across networks and payment systems.
Website usage
We may collect technical information such as browser type, device information and interaction data to improve website performance and customer experience.
You can change your cookie choices at any time in Cookie preferences.
Customer content
Any comments, reviews, suggestions or submissions provided to us may be used to improve our services, website and customer experience.
Customers must not submit unlawful, abusive or malicious content through our website or services.
Third-party services
Our website may contain links, tools or integrations provided by third parties including Shopify and other external services.
We are not responsible for third-party websites, policies or practices outside our control.
Accuracy of information
Customers are responsible for ensuring account, billing and delivery information remains accurate and up to date.
Policy updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Continued use of our website constitutes acceptance of any policy changes.
Governing law
This Privacy Policy and any related agreements are governed by the laws of the United Kingdom.
Contact information
Questions regarding this Privacy Policy can be sent to:
Lockett Labs
Email: info@lockett-labs.com
Freephone: 0800 107 8743
Post: PO Box 324, Lowestoft, NR32 9HJ
Contact page: lockett-labs.com/pages/contact-us
